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Ooma Office: This VoIP-based phone system makes small businesses seem big
Every business must interact with its customers via the telephone at some point. And it won't matter how great your employees are, or how superb...
US senators challenge in court NSA claim that dragnet surveillance is required
Three prominent U.S. senators have in a federal court filing questioned the claim of the National Security Agency that its bulk collection of phone...
Cisco beefs up enterprise collaboration tools
Cisco will boost its enterprise collaboration stack with products designed to simplify the way companies secure communications, interact with...
Siemens Enterprise changes its name to Unify
Siemens Enterprise Communications has changed its name to Unify and now hopes to take advantage of a growing interest in hosted unified...
French ISP Free offers fiber customers 1Gbps upgrade for no cost
Customers of French ISP Free will soon see their fiber-to-the-home (FTTH) connections upgraded from 100Mbps to 1Gbps, with no change to the monthly...
What the NSA and business (should) have in common
Regardless of where you sit on the privacy vs. security spectrum regarding the controversy over the NSA collecting telephony metadata for millions of...
How to assess contact center requirements before moving to SIP trunking
While many enterprises have transitioned to SIP trunking as they adopt Voice over IP (VoIP), many are hesitant to migrate their contact centers away...
Cisco patches serious vulnerabilities in Unified Communications Manager
Cisco Systems has released new security patches for several versions of Unified Communications Manager (UCM) to address vulnerabilities that could...
T-Mobile US adds 1.1 million new customers in second quarter
T-Mobile US had 1.1 million net customer additions in the second quarter, as customers backed its new no-contract plans.
Syrian Electronic Army hacks into Viber support website
The hacker group calling itself the Syrian Electronic Army (SEA) broke into the customer support website for Viber, an instant messaging and...
Cisco releases security patches to mitigate attack against Unified Communications Manager
Cisco Systems released a security patch for its Unified Communications Manager (Unified CM) enterprise telephony product in order to mitigate an...
Voice-over-LTE won't take off until 2015, will have to compete with telephony apps
The technology to implement Voice-over-LTE (VoLTE) is maturing, but mobile operators won't roll out telephony services in earnest until 2015. At...
US senators demand to know from Clapper extent and benefits of spy program
A group of 26 U.S. senators, cutting across party lines, are seeking "public answers" on whether the National Security Agency collected in...
LTE makes headway on global roaming, speed and voice
LTE is simultaneously being pushed forward on several fronts, and the result for users will be faster networks, better coverage and the ability to...
Rights groups ask US spy court for justification of Verizon order
Civil rights groups have asked the Foreign Intelligence Surveillance Court (FISC) for the legal justification of the U.S. government's...
Skype extends coverage of Manager administration tool
Skype's Web-based management tool Manager for businesses is now available in over 170 countries and for all subscriptions, allowing companies to...
Microsoft links Skype voice, video calling to Outlook.com
Microsoft is rolling Skype in with its free Outlook.com email service, giving customers the ability to fire up VoIP calls directly from their mail...
Microsoft previews Skype for Outlook.com
Microsoft is rolling out a preview version of Skype for Outlook.com, allowing users to make calls and send instant messages from within the webmail...
Google simplifies integration of SMS and voice with App Engine
Google is hoping to make it easier for developers to integrate SMS or voice communications in applications running on the company's App Engine...
Two people will share a US$50,000 prize from the U.S. Federal Trade Commission for the best idea to block illegal robocalls from reaching the owners...
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